According to industry reports, 60% of retailers struggle with supply chain inefficiencies, and 75% of manufacturers cite process bottlenecks as barriers to scalability. In an era where speed and precision define market leaders, businesses can’t afford to rely on outdated or fragmented workflows.

That’s why forward-thinking companies are turning to process software like SAP Signavio—a robust business process management suite and SAP software that helps organizations map, analyze, and enhance their workflows. Whether optimizing inventory management or streamlining production, SAP Signavio provides actionable insights to improve efficiency and agility. 

Let’s delve into the top use cases for retail and manufacturing.

01 | Enhancing Supply Chain Visibility and Efficiency

The supply chain is the backbone of retail and manufacturing operations. Any disruption can result in delays, increased costs, and unsatisfied customers. SAP Signavio for retail provides end-to-end visibility into supply chain processes, enabling organizations to identify bottlenecks, inefficiencies, and areas for improvement.

Use Case Example: Danish Crown

Danish Crown, a global meat processing company, faced challenges in maintaining supply chain efficiency due to complex processes and a lack of transparency. By implementing SAP Signavio, Danish Crown was able to map and analyze its supply chain processes, identify bottlenecks, and streamline operations. This improved process performance and enabled effective process automation, enhancing overall supply chain efficiency.

02 | Improving Customer Experience through Process Excellence

In an era where customer expectations are sky-high, delivering exceptional experiences is a competitive differentiator. SAP Signavio empowers businesses to map customer journeys, analyze touchpoints, and identify pain points that require optimization.

Use Case Example: Teva Pharmaceuticals

Teva Pharmaceuticals, a leading pharmaceutical company, aimed to unify its global operations to provide a consistent and improved customer experience. Utilizing SAP Signavio, Teva gained better business process intelligence and management capabilities, allowing them to standardize processes across various regions. This unification led to enhanced operational efficiency and a more reliable customer experience.

03 | Driving Digital Transformation in Manufacturing with Process Optimization

Manufacturers worldwide are embracing digital transformation to stay competitive, improve efficiency, and reduce costs. However, many companies struggle with fragmented processes and lack transparency in their operations. SAP Signavio for manufacturing enables a clear view of end-to-end processes, identifies inefficiencies, and implements standardized workflows to drive operational excellence.

Use Case Example: HELLER Maschinenfabrik

HELLER Maschinenfabrik, a global CNC machine tool manufacturer, turned to SAP Signavio to streamline its complex manufacturing processes across multiple locations. The company achieved faster decision-making and real-time workflow monitoring by standardizing core operations, enhancing collaboration between production, logistics, and quality teams, and improving process transparency. Integrating process intelligence into its digital transformation strategy, HELLER boosted efficiency, reduced lead times, and created a more agile manufacturing environment, positioning itself for future growth.

04 | Strengthening Product Development and Innovation

Innovation and product development require seamless collaboration between R&D, production, and supply chain teams for manufacturing companies. SAP Signavio provides a structured approach to modeling and optimizing product development workflows, ensuring faster time-to-market and better resource utilization.

Use Case Example: EJOT

EJOT leveraged SAP Signavio to optimize product lifecycle processes, enhance collaboration between R&D, production, and logistics, and eliminate inefficiencies. This resulted in faster time-to-market, improved operational efficiency, and a stronger competitive edge in the manufacturing sector.

05 | Driving Digital Transformation in Supply Chain and Operations

As consumer demand fluctuates and market dynamics shift, businesses in retail and manufacturing must embrace digital transformation to remain competitive. SAP Signavio allows companies to evaluate current operations, model future-state processes, and align cross-functional teams for a seamless transition to digital-first operations.

Use Case Example: NADEC

NADEC (National Agricultural Development Company), one of the Middle East’s largest dairy and agricultural companies, leveraged SAP Signavio to modernize its supply chain and production processes. Using process mining and modeling, NADEC optimized logistics, improved cross-department collaboration, and accelerated decision-making, resulting in greater efficiency, reduced bottlenecks, and enhanced product delivery.

06 | Optimizing Manufacturing Efficiency and Process Standardization

Standardizing processes across multiple production sites in the manufacturing sector is crucial for ensuring operational efficiency and cost control. SAP Signavio enables manufacturers to analyze, optimize, and harmonize processes, improving productivity and streamlining operations.

Use Case Example: GEA

GEA, a global leader in process technology, used SAP Signavio to standardize operations across multiple locations. By identifying inefficiencies, streamlining workflows, and enhancing transparency, GEA improved efficiency, reduced costs, and established a scalable framework for continuous process optimization across its global production sites.

Why SAP Signavio is a Game-Changer for Retail and Manufacturing

The ability to understand and optimize processes is a powerful advantage. With SAP Signavio, businesses in retail and manufacturing gain:

• End-to-End Process Transparency: Clear insights into every process across the organization
• Agility and Adaptability: Quick identification and resolution of process inefficiencies
• Enhanced Decision-Making: Data-driven insights to inform strategic choices
• Operational Excellence: Improved efficiency, reduced costs, and better customer experiences

As competition intensifies, organizations that leverage advanced BPMS tools like SAP Signavio will have the upper hand in driving continuous improvement and delivering value to customers. Whether optimizing supply chains, improving customer journeys, or accelerating digital transformation, this SAP software is a key enabler for success in today’s dynamic retail and manufacturing landscapes.